Posts: 7
Threads: 1
Joined: Dec 2015
Reputation:
0
I am having trouble installing the Google Talk plugin for Firefox. My error message is that "Google Talk plugin has crashed" I have updated my software. I have uninstalled and reinstalled Firefox then reinstalled Google Talk plugin...all to not avail. I imagine that I am missing something. Can anyone help me with this issue? Thank you.
My Computer Profile:
Dell Latitude C400 Laptop: Pent III, Architecture:i686, Graphics Card: Intel Integrated Graphic Controller.
Posts: 1,599
Threads: 86
Joined: Jun 2015
Reputation:
0
12-28-2015, 08:31 PM
(This post was last modified: 12-28-2015, 08:41 PM by torreydale.)
Perhaps in the address bar of Firefox, you can type in about
upport, and then click on Refresh Firefox. This should restore Firefox to its default settings. Then from there, you could try using Lite Software to remove and reinstall the Google Talk plugin.
Based on
this link, you might also want to see what video driver you're using. Intel vs. the Nouveau open source driver. You can find that out by going to Menu > Settings > Install Drivers.
Want to thank me? Click my [Thank] link.
Posts: 7
Threads: 1
Joined: Dec 2015
Reputation:
0
Thank you for your reply. I refreshed Firefox. I "completely" removed the google talk plugin with Synaptic Package Manager. Now, I cannot find google talk plugin in Synaptic Package Manager/all to reinstall. Can you tell me how to get plugin package back into Synaptic Manager index please?
Posts: 1,599
Threads: 86
Joined: Jun 2015
Reputation:
0
Install the plugin using Lite Software. Menu > System > Lite Software.
Want to thank me? Click my [Thank] link.
Posts: 7
Threads: 1
Joined: Dec 2015
Reputation:
0
OK, thanks for hanging in there. As per your directions, I got to "Install Additional Software". Two things: 1. Window shows that plugin is installed even though I completely removed same with Synaptic Manager. 2. When I choose "install" from window above (thinking that even though plugin shows installed, I can reinstall it this way) error message shows "could not find package". I am thinking that when I completely removed plugin that I deleted package too. Your suggestions?
Posts: 1,599
Threads: 86
Joined: Jun 2015
Reputation:
0
12-29-2015, 12:08 AM
(This post was last modified: 12-29-2015, 12:10 AM by torreydale.)
Open Software & Updates and see if you have the following software source:
http://dl.google.com/linux/talkplugin/deb/
If not follow the steps listed here:
http://ubuntuhandbook.org/index.php/2014...ntu-14-04/
If you do have that software source, try uninstalling the plugin using "Install Additional Software" and then reinstall.
Want to thank me? Click my [Thank] link.
Posts: 7
Threads: 1
Joined: Dec 2015
Reputation:
0
12-29-2015, 01:05 AM
(This post was last modified: 12-29-2015, 01:51 AM by ngriffis.)
No luck so far. Plugin still crashing. Let us look at the video driver problem you brought up. Under Install Drivers, I do not see where to find the drivers for my Intel graphics card. Can you tell me where I can find that info? under the 'ADDITIONAL DRIVERS" TAB there is "no additional drivers available" message.
Posts: 8,900
Threads: 544
Joined: Feb 2014
Reputation:
5
When I ran the Google talk plugin in FF, I had nothing but issues. As soon as I installed Google Chrome, it worked perfectly everytime. Now whether by design or coincidence, Google products seem to work best when matched together.
Posts: 7
Threads: 1
Joined: Dec 2015
Reputation:
0
I think so too and tried to install google chrome but got message that google chrome was discontinued for my hardware configuration and could not be installed.
Posts: 8,900
Threads: 544
Joined: Feb 2014
Reputation:
5
Yeh, looking at your hardware it just seems a little weak to be running this new, demanding software.