Canon Pixma MG3122 printer/scanner: Wi-Fi won't detect

[torreydale]

[member=5547]BarryVG[/member] ,
Isn't msconfig a Microsoft command?  If we want the user to go with that command, we need to make sure they have a separate computer running Windows to do so.


[member=5916]trinidad[/member] ,
It looks like you're the first one in the thread to mention NAT.


[member=2]Jerry[/member] ,
Good call on the Teamviewer suggestion.

[Valtam]

Ok did a remote session. OP needs to connect printer to her router before we can go any further. Scanning and USB printing work fine.
It doesn't show up in an nmap scan, and it doesn't show up in the router, so it's definitely not connected to any network.

[supergamer]

I know this is the most obvious question but was the printer actually setup for wireless with putting in the passphrase and/or wireless turned on in the printer settings. I just know using HP printers seems to make things easier and also setting a default IP on the printer when using networked/wireless printing. I have had printers not show up on the router because they changed IP randomly.

[BarryVG]

In response to the note I made about msconfig, that is a Windows command. Should have been "ifconfig".  Hope that helps.

[v-grimalkin]

I know this is the most obvious question but was the printer actually setup for wireless with putting in the passphrase and/or wireless turned on in the printer settings. I just know using HP printers seems to make things easier and also setting a default IP on the printer when using networked/wireless printing. I have had printers not show up on the router because they changed IP randomly.

This could very well be part of the mess, since up until a couple months ago, the printer and scanner were working fine via wi-fi using Mint Cinnamon 17.3, but a some point (no doubt a network package update) the wireless connecting quit.  The printer was originally installed while the notebook OS was Windows 7.  When I switched to Linux, the only problem encountered was the scanner's wireless connection which was solved somehow through a setting in the firewall, if I recall.

Jerry kindly spent over an hour with me trying to fix this issue and suggested I reinstall the Canon using a Windows pc; problem is, I don't have one, and I have promised myself never to purchase another Microsoft product.  I suppose I should stick an "ABANDONED" header on this thread. 

I really appreciate all the suggestions and especially Jerry's dedication to helping a clueless newby.

[Valtam]

It's ok to leave the thread open. Because we discovered that you can only use the Canon Windows CD to set up the wireless, it may be just a matter of time before you do it eg. friends laptop etc.

[v-grimalkin]

For The first step, please uninstal and then install again software and driver for canon mg3122.
if you dont have cd instalation, can to download here: https://www.usa.canon.com/internet/porta..._downloads

Thanks, Mr. Canon, but the firmware download is only for Mac or Windows, and I do have a cd with both those options; only devices I own are both running Linux.

[v-grimalkin]

It's ok to leave the thread open. Because we discovered that you can only use the Canon Windows CD to set up the wireless, it may be just a matter of time before you do it eg. friends laptop etc.

;D :-* 8) Friends?  I have no friends.  :o