Error msg everytime i try to install new software

[jwwin]

Only one screen shot came through so I'm trying again to send the screen shot for Valtam - which shows the original error message I was getting trying to install using "package installer" as you can see it PI  wanted to install Heimdall and was starting to when the error message popped up and everything froze.

Screen shot : 

[jwwin]

Hey Goldfinger - you must have replied to my prwevious msg while I was trying to send the missing screen shot. Anyway - did what you said to type into the terminal and got a msg sent back to me saying - well too much to type but maybe I can capture it in a screen shot - here it is.

I'm guessing I should choose " Install the package maintainers version"  Let me Know

Thanks 

[Valtam]

jwwin, thank you for your screenshot. It confirms that you have 2 software installation tools open at the same time, Synaptic Package Manager and Package Installer (the smaller window open on your desktop). Only one of these can be open at one time. I recommend you close the Package Installer completely, then use Synaptic Package Manager to install heimdall or heimdall-flash-frontend as it is known.

[jwwin]

Wel I resolved the problem with installing packages by installing the Update from the Linux Lite Package distributor (from the command line in the terminal - thank you Gold  Finger) and Im not allowing more than one installastion program open at once (thanks Valtam) All iss well on taht front - the heimdall software installed perfectly. Now when I go to run it I type in the name Heimdall in the search bar at bottom of menu and it comes up showing me "Run Heimdall" in a blue bar with a gear icon next to it. When place my cursor over it - my cursor changes into the look it always gets when its about to launch something - so I click on it fully expecting "heimdall" to launch - but I get nothing. So with that I say good nite . Look at it tommorow. 

[gold_finger]

jwwin,

Every once in a while during updates to the system, one or more configuration files might be part of the update.  That screenshot shows the question that pops up when that happens.  It's asking if you want to use the new config file or if you'd prefer to keep the one that is already on your system.  Whenever you are asked that for config files, always answer "NO" -- you don't want the new one; you want to keep the one that is already on your system.  So, just type "n" for "no" and hit <Enter> to continue.  If another one pops up asking the same thing, hit "n" again and <Enter>.

If you already answered it and picked something other than "No", post back and let us know.  We can change the one or two files back to their original state so you don't end up having problems caused by the change.

Once that is all done, your ability to install things should be fixed.  (Even if you picked wrong answer on the config file question, you should be able to install heimdall after running and completing that sudo dpkg --configure -a.  You don't need to wait for us to fix the config files before installing your software.)

[gold_finger]

jwwin,

You posted while I was writing last post, so I didn't see that you resolved issue.  Sounds like you may have answered "Yes" to replace the config files.  If you did, we'll need to fix that or you may run into some other problems down the road.  It's not too difficult and we can do that tomorrow.  Just post back to confirm whether you kept the old config or replaced it with the package maintainers version.

I have absolutely no experience with heimdall, so can't help with that.  (Never even heard of it until your post.)  I would imagine there should be a website for that with instructions on its use.  You'll probably have to do some Internet searches for info on how to use it.

[Scott(0)]

Hi Jwwin

Let's see if we can fix this issue:

Sounds like you may have answered "Yes" to replace the config files.  If you did, we'll need to fix that or you may run into some other problems down the road.  It's not too difficult and we can do that tomorrow.  Just post back to confirm whether you kept the old config or replaced it with the package maintainers version.

In post #11 you asked about /etc/issue. The correct answer is selected by default [default=N] so hitting enter at the prompt is all that's needed.

There are two files that may have been changed:
/etc/issue
/etc/lsb-release

Fixing these files is easy. We'll list them in the terminal (they're short) compare them to a correct listing and then make any necessary changes.

Open a terminal. Type:

Code:

cat /etc/issue

The correct output should be:

Code:

Linux Lite 2.0 LTS \n \l

If you need to make changes to /etc/issue. Type

Code:

gksudo leafpad/etc/issue

make the necessary changes and then save the file

Open a terminal. Type:

Code:

cat /etc/lsb-release

The correct output should be:

Code:

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Linux Lite 2.0"

If you need to make changes to /etc/lsb-release. Type

Code:

gksudo leafpad /etc/lsb-release

make the necessary changes and then save the file

Test and see if the files are fixed. Type

Code:

cat /etc/issue

output should be:

Code:

Linux Lite 2.0 LTS \n \l

Type:

Code:

cat /etc/lsb-release

output should be:

Code:

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Linux Lite 2.0"

Did it work? Post back when you have a chance.  ~Scott

[jwwin]

    well I apparently "stepped in it again" Cause I entered Yes at the command prompt in regards to updating my system, Couldn't wait for your  reply - guess I've been having such a frustrating time with Linux my patience is about  fried. Oh and tried running the command you gave me - Gold- Finger (basically copied and pasted it) at the command line in the terminal. The only thing it did was ask me for my pass word - which I entered and it took me back to the command prompt - ran no code that I could tell. So I went to the menu search bar and re-entered Heimdall"  - Same results -  no change. Sorry  :-\

[southernstyle]

Scott,

I, too, have the same problem with the boot screen being Ubuntu, as well as the shut down screen being Ubuntu. Put the commands in as you specified in your post but there are no changes to make, i.e., it reads what it should.

Is there a way to verify install or get a "do-over" when updating?

[Scott(0)]

Hi Southernstyle,

Is there a way to verify install or get a "do-over" when updating?

I don't have an answer for this. I'm not sure what files have been added/changed/overwritten in this situation, maybe if we wait a day or so someone will have an answer or more information.

~Scott