facebook video chat problems on google chrome and firefox

[kissbaby3]

i am using linux lite 3.8
not sure if this is in the right place,

i tried to video chat on facebook, using the latest firefox, not working right , crashes.
so i tried google chrome, same thing.

do i need to install something to get this to work ?,
in firefox i can see and hear them, but they cat see or hear me.
in google chrome, it just crashes .

[ralphy]

Check whether you have ubuntu-restricted-extra installed from terminal:

Code:

dpkg -l | grep "ubuntu-restricted-extra"

If you see no output, then install ubuntu-restricted-extra:

Code:

sudo apt-get install ubuntu-restricted-extra

Try your facebook video chat again.

[kissbaby3]

Check whether you have ubuntu-restricted-extra installed from terminal:

Code:

dpkg -l | grep "ubuntu-restricted-extra"

If you see no output, then install ubuntu-restricted-extra:

Code:

sudo apt-get install ubuntu-restricted-extra

Try your facebook video chat again.

it shows that it is installed .

[ralphy]

Can you do video chat from the Messenger for Desktop application without issue? I understand this is not a solution to your posted issue; I just want to isolate the problem.

I'm asking because I know for a fact that Messenger for Desktop has some additional dependencies that are installed with Messenger for Desktop. Maybe that's related.

[kissbaby3]

Can you do video chat from the Messenger for Desktop application without issue? I understand this is not a solution to your posted issue; I just want to isolate the problem.

I'm asking because I know for a fact that Messenger for Desktop has some additional dependencies that are installed with Messenger for Desktop. Maybe that's related.

i dont have the "Messenger for Desktop" installed, should i install it ?.

[ralphy]

I suggest you do for testing purposes. I really don't know if that would make a difference. In the past a plugin was necessary for Facebook video calling, I'm not even sure if that's still the case.

[kissbaby3]

I suggest you do for testing purposes. I really don't know if that would make a difference. In the past a plugin was necessary for Facebook video calling, I'm not even sure if that's still the case.

"messenger for desktop" works .
https://messengerfordesktop.com/

i just had a video chat with my facebook friend . she had a cell phone , i used my desktop linux PC

[kissbaby3]

I suggest you do for testing purposes. I really don't know if that would make a difference. In the past a plugin was necessary for Facebook video calling, I'm not even sure if that's still the case.

ok, here is the thing.
when i used this app "messenger for desktop"
https://messengerfordesktop.com/

i was able to video chat with one friend who was on their cell phone.
but when i tried to do a video chat with a friend who has a desktop, same as me , it had problems kept crashing, just like as if i was using facebook itself (if that made sense, ha ha )
. of course they have windows and i have linux, so i thing it is a facebook problem whe one is using linux , is my guess, i will try and get them to sigh in using skype, and do a skype video chat......BRB

[kissbaby3]

[quote author=ralphy link=topic=5229.msg39584#msg39584 date=1520223582]
I suggest you do for testing purposes. I really don't know if that would make a difference. In the past a plugin was necessary for Facebook video calling, I'm not even sure if that's still the case.

ok, here is the thing.
when i used this app "messenger for desktop"
https://messengerfordesktop.com/

i was able to video chat with one friend who was on their cell phone.
but when i tried to do a video chat with a friend who has a desktop, same as me , it had problems kept crashing, just like as if i was using facebook itself (if that made sense, ha ha )
. of course they have windows and i have linux, so i thing it is a facebook problem whe one is using linux , is my guess, i will try and get them to sigh in using skype, and do a skype video chat......BRB
[/quote]


ok i just did a skype video chat , it was ok, i got bumped a few times, but went fine .......

so it has to be a facebook thing , and a linux thing, but more facebooks end of  things and yes i sound silly ,

[ralphy]

Another shot in the dark... do you use an adblock in your browser? If so, make sure WebRTC is not blocked. I've seen similar issues from users using ublock extension and blocking WebRTC.

I'm sorry I can't be of much help. I have really[/size] never used anything Facebook. Maybe someone else can hint you in the right direction.[size=14px]