Unhappy user on another website

[Coastie]

I watched a distro review on Linux Help Guy then looked at his comments section https://www.youtube.com/channel/UCZJGcgeKADhL0uVscQ25Sxg/discussion. Kevin M had complained about LL and the LL forum, for example, "... The Linux Lite OS forum is a not at all helpful - asking a question means they send you a PM telling you to look on Google for answers to any questions you may have. ..." He definitely did not know what he was writing about in this comment and the rest of his post.

I would have responded but do not have a Google account and do not particularly want one. Someone with an account may want to respond to him.

(When Steve Holmes, a.k.a. SneekyLinux, PuppyLinuxWord, started this new channel he was going to do a series on LL 2.0 then changed to Linux Mint and now to MX 14.)

[Valtam]

Hi Coastie. Whether your selling mobile phones, wedding cakes or performance cars, whatever it may be someone will always vent. Best to ignore it. Our feedback page begs to differ with that persons opinion Cheers.

[Coastie]

... Best to ignore it. Our feedback page begs to differ with that persons opinion Cheers.

True, true. .... Just aggravated by his comments and wanted to reply but couldn't.

[Valtam]

I understand mate, it's best not to get entangled in that sorta thing, it's one voice amongst 1000's of otherwise happy LL folk. All we need to do is focus on the good we are doing. Every product or service whether it has a price or not is subject to attack once it goes public, it is the nature of things

[Colicos]

Few people take the time to call McDonalds, ask for the manager, and tell the manager that they just had the BEST cheeseburger ever from their fast food place. Most just call to complain to the manager about poor customer service, screwed up order, etc. I always take people rants like that. Goes into the "Whatever" column.

[Coastie]

True but

Few people take the time to ... the manager that they just had the BEST ...

I bet most of the 454 total members on this forum are happy customers and as Valtam said there are lots of happy customers "calling" him, the manager, https://www.freecinema2022.gq/feedback.html to tell him his burger is the best.

[l337n1nj4]

You also have to think of this. No matter how pretty, how technologically advanced, how delicious, etc., a product will always have people that it doesn't sit well with. This is why we have so many distributions right now; no one single distro can solve everyone's wants and needs.

I'd also like to point out that if he based his experience on one negative scenario, then it's his fault. You can't really judge something until you've given it it's fair share of chances.

[rijnsma]

Maybe people become curious when they meet LL on Youtube or on another place.
Maybe they want to install and try things out themselves? 
And maybe they notice this is a very, very nice Linux and a friendly forum.
It is all right as long they call your name... here, there, everywhere

[Scott(0)]

Here's a joke that gets to the point:

Q: Why do people complain (in retail)?

A: Because they can.

[Stuart_Tanner]

I understand mate, it's best not to get entangled in that sorta thing, it's one voice amongst 1000's of otherwise happy LL folk. All we need to do is focus on the good we are doing. Every product or service whether it has a price or not is subject to attack once it goes public, it is the nature of things

I personally agree with Valtam, Just ignore it you can please all the crowd all the time!