Unable to get Epson Perfection V500 Photo Scanner working in Linux Lite 3.2

[m654321]

Epson Perfection V500 flatbed scanner worked fine in LL2 series but not with LL3 series.
Output from terminal is as follows:

Code:

mike@mike-G750JS:~$ sudo sane-find-scanner
[sudo] password for mike:

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x04b8 [EPSON], product=0x0130 [EPSON Scanner]) at libusb:003:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.
mike@mike-G750JS:~$ sudo scanimage -L
device `epkowa:interpreter:003:002' is a Epson Perfection V500 flatbed scanner
mike@mike-G750JS:~$ iscan

From the above, the scanner seems to be detected but subsequently running the 'scan' command results in the following iscan notification: 'Could not send command to scanner. Check the scanner's status.'

I'm clueless as to what to do next... extremely frustrating

Mike


I suspect with the following installed before running with 'iscan':

[torreydale]

Consider the following:
http://askubuntu.com/questions/828205/ep...04-upgrade

[tybuzz]

Hi! If anyone can help me kindly do so.  I have a Epson L210 printer, that prints and scans ok in Window 7. My problem is when I tried and installed Linux Lite 3.2.  I am quite a familiar with Linux lite, Lubuntu, AntiX and some other Linux distros but I must say I am not an expert --more like a user I should say.  Anyway, I installed the linux (debian) drivers (inkjet driver and iscan bundle driver for scanner) of the aforementioned printer I got from Epson.  The printer driver works great, I can print.  Problem is the scanner.  Surfing the net I found an advice and did sane-find-scanner:

$ sane-find-scanner
(and this is the result):
  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
found USB scanner (vendor=0x04b8 [EPSON], product=0x08a1 [EPSON L210 Series]) at libusb:002:002
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.

Like I said earlier, I am not an expert on Linux so I am quite confused what is that I did wrong.  Anyone who wants to help me I'd be grateful.

[m654321]

Consider the following:
http://askubuntu.com/questions/828205/ep...04-upgrade

Torreydale - Yes, at the time of writing this post, I'd already seen the above link you mention – the author of the link had forgotten to install  iscan-plugin-gt-x770_2.1.2-1_amd64.deb -  I have this installed, so our problems are a bit different. Let me explain...

In LL2.8, my Epson Perfection V500 scanner worked perfectly. I used the following 3 packages for it to work with iscan, the latter coming installed by default with LL
(A1) iscan-data_1.29.0-2_all.deb
(A2) iscan_2.29.3-1~usb0.1.ltdl7_amd64.deb
(A3) iscan-plugin-gt-x770_2.1.2-1_amd64.deb

The problem is these don’t work for the above scanner in LL3.2 (based on Ubuntu 16.04), so I assume though they work for LL2.8 (based on Ubuntu 14.04) they are probably out of date for LL3.2.

The author of the above link finally used the following packages to make the Perfection V500 scanner work in Ubuntu 16.04:
(B1) xsltproc_1.1.26-8ubuntu1_amd64.deb  (I have this installed by default in LL3.2)
(B2) iscan-data_1.36.0-1_all.deb                  (I can’t find this on the internet)
(B3) iscan_2.30.2-2_amd64.deb                    (I can’t  ..      ..  ..    ..        ..    )
(B4) iscan-plugin-gt-x770_2.1.2-1_amd64.deb  (I have this)

As you can see I’m having problems finding packages B2 & B3 on the internet.  The package versions B2 & B3 certainly look like later versions of A1 & A2 respectively.  I’ve googled but not come up with anything, including the link he mentioned. Maybe I’ve missed something, somewhere…

Any concrete ideas much appreciated.  I just don't want to have to use Windows OS just to operate my scanner ...!  :
Mike

@tybuzz
To help with clarity and get my question answered, please could you start a new thread and transfer post #2 to it, as it concerns a very different device (an Epson L210 printer) from the scanner I'm having difficulties with in the present thread - many thanks.

Mike

[firenice03]

Try this link:
http://askubuntu.com/questions/783227/ho...ubtu-16-04

It points to the missing drivers here: http://support.epson.net/linux/en/iscan_c.html with additional info..

Make a back up just in case  ;D

Update:
Some additional info (shows added code) http://askubuntu.com/questions/724323/ho...10-scanner

[tybuzz]

[quote author=torreydale link=topic=3680.msg27830#msg27830 date=1481134052]
Consider the following:
http://askubuntu.com/questions/828205/ep...04-upgrade

@tybuzz
To help with clarity and get my question answered, please could you start a new thread and transfer post #2 to it, as it concerns a very different device (an Epson L210 printer) from the scanner I'm having difficulties with in the present thread - many thanks.

Mike
[/quote]

@m654321
Sorry about my insertion on a different but though kinda similar problem since we both have Epson but of different models.  But yes I will post my concern on a new thread. Thank you for that reminder.

[tybuzz]

Try this link:
http://askubuntu.com/questions/783227/ho...ubtu-16-04

It points to the missing drivers here: http://support.epson.net/linux/en/iscan_c.html with additional info..

Make a back up just in case  ;D

Update:
Some additional info (shows added code) http://askubuntu.com/questions/724323/ho...10-scanner

@firenice03
I have already downloaded the latest driver iscan-bundle-1.0.2.x86.deb.tar.gz (32bit) which has:
    1. core (iscan.2.30.2-2_i386.deb)
    2. data (iscan-data_1.37.0-3_all.deb)
    3. plugin (iscan-network-nt_1.1.1-1_i386.deb)

And yes I already read the links that you provided (thank you for those) and have followed the instructions on how to install (./install.sh in terminal) but the scanner still didn't do anything when I opened ImageScan for Linux.

I am following @m654321 suggestion on transferring this concern to a new thread so if you have comment kindly put it in the new thread.  I thank you for your suggestions.

[m654321]

Try this link:
http://askubuntu.com/questions/783227/ho...ubtu-16-04
It points to the missing drivers here: http://support.epson.net/linux/en/iscan_c.html with additional info
Make a back up just in case  ;D
Update:
Some additional info (shows added code) http://askubuntu.com/questions/724323/ho...scannerher

Many thanks firenice03 for your suggestions - just rather busy at the moment with work so haven't had a chance to get back to you, re. the Epson V500 scanner installation issue in LL3.2.  I will post again here when I've looked more closely at it & hopefully I'll be marking the post as "solved" by then. Till then I'll use a Windows OS virtual machine to run my scanner...

Many thanks again
Cheers
Mike

[m654321]

Hi Firenice03,

Good news - at last! Just wanted to tell you that I've finally got the scanner up & running now with iscan [in both LL3.2 and LinuxMint18 on set(1) in signature below] - it means, as far as I can see, I don't need my Windows OS VMs anymore, and so therefore don't need to bother with the exasperating screen flicker problem of Win10 in VirtualBox, that I posted elsewhere on the LL forum yesterday, which you also kindly responded too (but which I was finally unable to fix).

The useful link you gave me in #4, which enabled me to do this, was http://support.epson.net/linux/en/iscan_c.html
This link provided both the whole package and a link to an easy-to-follow manual which of course explained how to set it up, using either GUI or terminal.
It took a bit of quiet time to sort it out but got there.

Many thanks again for that useful link - I'll therefore now mark this post as solved!

Cheers
Mike

[firenice03]

Good Deal!!!  ;D ;D

Now you can leave Windows alone again  ;D