LINUX LITE 7.2 FINAL RELEASED - SEE RELEASE ANNOUNCEMENTS SECTION FOR DETAILS


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Printer problem
#1
Hello to the forum from a new user of Linux.
I have been using Linuxlite for 2 weeks now & I'm ready to ditch the WIN partition. But I do have one concern. It's my wireless printer. I have a Canon MG5422 & if I  go to Printers – localhost & send a test page my printer lights up & thinks that it prints but nothing comes out. And both my wife & daughter can print from their laptops (Win 8 & Win 7) but I haven't been able to & I did go to http://www.ubuntubuzz.com/2011/06/downlo...river.html & installed the Canon MG5200 Ubuntu Driver - cnijfilter-mg5200series

sudo add-apt-repository ppa:michael-gruz/canon
sudo apt-get update

sudo apt-get install cnijfilter-cnijfilter-mg500series


but it didn't work. I have the troubleshoot.txt from the Debug rpt.
Any ideas?
TNX, Jim
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#2
Welcome to the Forums 5150Jim. I would start by undoing what you have done. The correct procedure is documented in the the Help Manual under Printers, Canon Printers on Linux Lite.
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#3
Not sure how to undo it. :-\
Jim
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#4
Hi Jim,

To uninstall the driver:
Code:
sudo apt-get purge cnijfilter-cnijfilter-mg500series

To remove the ppa and update the package index files:
Code:
sudo add-apt-repository -r ppa:michael-gruz/canon
Code:
sudo apt-get update

To remove the gpg key (not really necessary, but to keep it clean):
1. get the key ID by searching for the entry in the list you get via:
Code:
apt-key list
You will find something like this: pub  1024R/EEA14886
- 1024 is the keylength
- EEA14886 is the ID

2. delete the key:
Code:
sudo apt-key del <ID>

Hope that helps!
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#5
I tried it a 2nd time & it worked as far as I can tell to undo what I did so now on to try to get the printer working.



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#6
(06-21-2015, 05:35 AM)Jerry link Wrote: Welcome to the Forums 5150Jim. I would start by undoing what you have done. The correct procedure is documented in the the Help Manual under Printers, Canon Printers on Linux Lite.
Okay I did this but it doesn't find the address

Help Manual under Printers, Canon Printers

Canon Printers on Linux Lite

If your Canon printer is not supported after a new install of Linux Lite, try the following. Open a terminal and do:
Terminal Command:


wget http://cz.archive.ubuntu.com/ubuntu/pool...1_i386.deb

And here is what comes back

crazyjim@crazyjim-Inspiron-N5050:~$ wget http://cz.archive.ubuntu.com/ubuntu/pool...1_i386.deb
--2015-06-24 21:16:22--  http://cz.archive.ubuntu.com/ubuntu/pool...1_i386.deb
Resolving cz.archive.ubuntu.com (cz.archive.ubuntu.com)... 217.31.202.63, 2001:1488:ffff::63
Connecting to cz.archive.ubuntu.com (cz.archive.ubuntu.com)|217.31.202.63|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2015-06-24 21:16:23 ERROR 404: Not Found.

crazyjim@crazyjim-Inspiron-N5050:~$

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#7
Looks like that directory is empty. The new link is:

Code:
wget http://old-releases.ubuntu.com/ubuntu/pool/universe/t/tiff3/libtiff4_3.9.7-2ubuntu1_i386.deb
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#8
(06-25-2015, 05:59 AM)Jerry link Wrote: Looks like that directory is empty. The new link is:

Code:
wget http://old-releases.ubuntu.com/ubuntu/pool/universe/t/tiff3/libtiff4_3.9.7-2ubuntu1_i386.deb
Okay I tried it again but I think I'm missing something.
And why does it ask for my password after it takes the 1st command?
Copied & pasted

crazyjim@crazyjim-Inspiron-N5050:~$ wget http://old-releases.ubuntu.com/ubuntu/po...1_i386.deb
--2015-06-25 20:13:18--  http://old-releases.ubuntu.com/ubuntu/po...1_i386.deb
Resolving old-releases.ubuntu.com (old-releases.ubuntu.com)... 91.189.88.17
Connecting to old-releases.ubuntu.com (old-releases.ubuntu.com)|91.189.88.17|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 143150 (140K) [application/x-debian-package]
Saving to: ‘libtiff4_3.9.7-2ubuntu1_i386.deb’

100%[======================================>] 143,150      102KB/s  in 1.4s 

2015-06-25 20:13:21 (102 KB/s) - ‘libtiff4_3.9.7-2ubuntu1_i386.deb’ saved [143150/143150]

crazyjim@crazyjim-Inspiron-N5050:~$ sudo dpkg -i libtiff4_3.9.7-2ubuntu1_i386.deb
[sudo] password for crazyjim:
(Reading database ... 117553 files and directories currently installed.)
Preparing to unpack libtiff4_3.9.7-2ubuntu1_i386.deb ...
Unpacking libtiff4:i386 (3.9.7-2ubuntu1) over (3.9.7-2ubuntu1) ...
Setting up libtiff4:i386 (3.9.7-2ubuntu1) ...
Processing triggers for libc-bin (2.19-0ubuntu6.6) ...
crazyjim@crazyjim-Inspiron-N5050:~$ wget http://old-releases.ubuntu.com/ubuntu/po...1_i386.deb
--2015-06-25 20:14:22--  http://old-releases.ubuntu.com/ubuntu/po...1_i386.deb
Resolving old-releases.ubuntu.com (old-releases.ubuntu.com)... 91.189.88.17
Connecting to old-releases.ubuntu.com (old-releases.ubuntu.com)|91.189.88.17|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 143150 (140K) [application/x-debian-package]
Saving to: ‘libtiff4_3.9.7-2ubuntu1_i386.deb.1’

100%[======================================>] 143,150    91.3KB/s  in 1.5s 

2015-06-25 20:14:25 (91.3 KB/s) - ‘libtiff4_3.9.7-2ubuntu1_i386.deb.1’ saved [143150/143150]

crazyjim@crazyjim-Inspiron-N5050:~$ sudo dpkg -i libtiff4_3.9.7-2ubuntu1_i386.deb
(Reading database ... 117553 files and directories currently installed.)
Preparing to unpack libtiff4_3.9.7-2ubuntu1_i386.deb ...
Unpacking libtiff4:i386 (3.9.7-2ubuntu1) over (3.9.7-2ubuntu1) ...
Setting up libtiff4:i386 (3.9.7-2ubuntu1) ...
Processing triggers for libc-bin (2.19-0ubuntu6.6) ...
crazyjim@crazyjim-Inspiron-N5050:~$ sudo apt-get install -f
Reading package lists... Done
Building dependency tree     
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 64 not upgraded.
crazyjim@crazyjim-Inspiron-N5050:~$ rm libtiff*
crazyjim@crazyjim-Inspiron-N5050:~$
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#9
(06-26-2015, 03:18 AM)5150Jim link Wrote: Okay I tried it again but I think I'm missing something.
And why does it ask for my password after it takes the 1st command?

Because you are altering system files, that is the strength of linux, security.
Do Menu, Favorites, Install Updates to get the latest version of the Help Manual, then go through the Canon steps one at a time carefully.
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#10
(06-26-2015, 03:37 AM)Jerry link Wrote: [quote author=5150Jim link=topic=1994.msg15009#msg15009 date=1435288692]

Do Menu, Favorites, Install Updates to get the latest version of the Help Manual, then go through the Canon steps one at a time carefully.
[/quote]
Okay I updated everything like you said & then did the steps & I still can print. My printer will light up & the test page says it was sent my printer lights up from the sleep mode & never opens or prints.
I'm not going to copy & paste all the things here but I save them if you never anything like the Debug report, or a copy of the terminal commands or the troubleshoot report.
TNX, Jim
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