05-23-2019, 07:25 PM
It is likely that attempting a reinstallation may have worked. In the meantime, I have replaced that printer (been having problems getting the heads cleaned, old printer) with a new Brother MFC-J491DW. I want to report that it installed flawlessly using a newer version of the same installer (they named the file identically to the old installer, but the old installer did not have this model included). Now if someone would show me how to mark things Solved.
