09-21-2024, 05:40 AM
I'm a bit confused. Originally, you stated the laptop will not wake up from suspend, but in your second post you mention the computer suspends and wakes as it should using power button to sleep and enter to wake.
We need to be systematic and accurate to try to replicate your problem.
First off, I suggest you establish if the basic suspend and resume function is reliable.
Please follow this simple sequence.
With the system booted up and 'stable' (not running any applications or updating in the back ground)
Click 'Menu', then the 'Log Out...' icon, then select the 'Suspend' button.
Allow a minute or two, then press any key to wake the computer.
If the system suspends and wakes ok like this, repeat it a number of times until you are happy it works consistently.
If ok, we need to look more into the circumstances in which your system comes up with a blank screen when attempting to resume.
It is possible that problem with the suspend operation is stopping resume.
Is there a set of circumstances that consistently produce the blank screen when resuming from suspend ?
In order to try to reproduce your problem, we need to know the circumstances exactly.
This will include
All the settings in Power Manager.
The circumstances of battery/mains when entering suspend mode.
The method of entering suspend mode.
Any other relevant information like network shares etc
Given all the possible variables it may not be possible.
From the logs you posted, there's quite a bit going on networkwise.
It sounds from your post that pressing Ctrl,Alt,F2 at the blank screen may have taken you to a virtual terminal session using the whole screen.
Can you confirm please ?
If correct, the inference is that the system is functional at some level, but may be unable to open the Desktop.
This may be useful - much better than if it is completely unresponsive at the blank screen.
If you submit logs, providing more context will help us look through them, e.g. lid closed at hh:mm.
You didn't tell us how you recover from the blank screen when resuming.
Regarding the hibernate problem, we need much more information than 'I get an error message'
Running Power Manager and looking at the 'Devices' tab will show you if the system sees the new battery.
Regarding attachments do you have an 'Attachments' box under the posting window with the words 'Click or drop some files here to upload..'
Thank you.
We need to be systematic and accurate to try to replicate your problem.
First off, I suggest you establish if the basic suspend and resume function is reliable.
Please follow this simple sequence.
With the system booted up and 'stable' (not running any applications or updating in the back ground)
Click 'Menu', then the 'Log Out...' icon, then select the 'Suspend' button.
Allow a minute or two, then press any key to wake the computer.
If the system suspends and wakes ok like this, repeat it a number of times until you are happy it works consistently.
If ok, we need to look more into the circumstances in which your system comes up with a blank screen when attempting to resume.
It is possible that problem with the suspend operation is stopping resume.
Is there a set of circumstances that consistently produce the blank screen when resuming from suspend ?
In order to try to reproduce your problem, we need to know the circumstances exactly.
This will include
All the settings in Power Manager.
The circumstances of battery/mains when entering suspend mode.
The method of entering suspend mode.
Any other relevant information like network shares etc
Given all the possible variables it may not be possible.
From the logs you posted, there's quite a bit going on networkwise.
It sounds from your post that pressing Ctrl,Alt,F2 at the blank screen may have taken you to a virtual terminal session using the whole screen.
Can you confirm please ?
If correct, the inference is that the system is functional at some level, but may be unable to open the Desktop.
This may be useful - much better than if it is completely unresponsive at the blank screen.
If you submit logs, providing more context will help us look through them, e.g. lid closed at hh:mm.
You didn't tell us how you recover from the blank screen when resuming.
Regarding the hibernate problem, we need much more information than 'I get an error message'
Running Power Manager and looking at the 'Devices' tab will show you if the system sees the new battery.
Regarding attachments do you have an 'Attachments' box under the posting window with the words 'Click or drop some files here to upload..'
Thank you.
stevef
clueless
clueless