02-22-2022, 05:56 PM
(This post was last modified: 02-22-2022, 11:51 PM by firenice03.)
Firenice03 - Many thanks for your input but it looks like the problem has been resolved - please see below
Steve F
I followed all of you instructions to the letter however, after "Close the window, accepting the refresh confirmation" I received the following GREYED OUT warning message
"Error while refreshing cache, pk-client-error-quark: could not do untrusted question as no klass support ( 8) " CANCEL
so I closed the window and proceeded to sudu apt clean as instructed and then tried running updates again which appeared to be processing HOWEVER, after a couple of minutes I lost all power for a couple of seconds (don't you just hate it when that happens) and feared the worst. Upon restarting the PC the install updates was greyed out on the taskbar so I tried running it from menu instead only to be advised "Your system is up to date - BINGO, problem seems to be fully resolved.
Many thanks to yourself and everyone else that tried to assist me in resolving this problem, it is very much appreciated
Steve F
I followed all of you instructions to the letter however, after "Close the window, accepting the refresh confirmation" I received the following GREYED OUT warning message
"Error while refreshing cache, pk-client-error-quark: could not do untrusted question as no klass support ( 8) " CANCEL
so I closed the window and proceeded to sudu apt clean as instructed and then tried running updates again which appeared to be processing HOWEVER, after a couple of minutes I lost all power for a couple of seconds (don't you just hate it when that happens) and feared the worst. Upon restarting the PC the install updates was greyed out on the taskbar so I tried running it from menu instead only to be advised "Your system is up to date - BINGO, problem seems to be fully resolved.
Many thanks to yourself and everyone else that tried to assist me in resolving this problem, it is very much appreciated