09-05-2020, 10:49 PM
(12-03-2018, 04:38 PM)jack action link Wrote: My brand new computer also freezes up. First time with Linux also, so everything is new and got nothing to compare with.
I'm not sure if I should start a new thread or if it is related to this one as, in my case, only the mouse buttons and the keyboard are frozen. I can still move the mouse pointer (but cannot click on anything). The only option is to press the reset button on the computer and loose anything that wasn't saved. It happens randomly with no particular programs (sometimes just the desktop), so it feels like a desktop problem.
UPDATE, March 20, 2019:
I still have the problem and learned to live with it, but I can now say that it is NOT a Linux problem. My computer froze while I was in the BIOS, so the operating system has nothing to do with it.
I have two RAM slots and a single 16GB RAM memory module, so I switched it from one slot to the other, hoping it might be a simple hardware mismatch. It feels like it freezes less often, but it still happens from time to time.
One final freeze killed my computer. It was the SSD all along. It froze and I couldn't write to or read from the SSD, therefore the OS couldn't start and the SSD couldn't be formatted. It was still under the 3-year warranty and it was honored by the company. But, without a SSD or HD, I had to run LL from a USB key while waiting for the new one through the mail.
Just another experience to recall this important step: BACK UP YOUR FILES! Thank God I did, otherwise I would have lost everything.