03-02-2018, 09:11 PM
Ok... Lets try a few things then.
Unplug anything from laptop except power. Do not use a wireless keyboard / mouse.
Try pressing F1 (or F2) while booting, this will display the diagnostics/verbose boot.
Report back with last screen display upon freezing. Should have an error message or a Kernel Panic.
-and/or-
When on the frozen Splash, if you have a caps-lock or num-lock key indicator "light" Try tapping the caps-lock and/or num-lock key (a stand-alone key, used without the Fn function key). See if CAPSLock or NumLock light follows. If light stays fixed, this usually means the computer itself has crashed.
Good luck!
Unplug anything from laptop except power. Do not use a wireless keyboard / mouse.
Try pressing F1 (or F2) while booting, this will display the diagnostics/verbose boot.
Report back with last screen display upon freezing. Should have an error message or a Kernel Panic.
-and/or-
When on the frozen Splash, if you have a caps-lock or num-lock key indicator "light" Try tapping the caps-lock and/or num-lock key (a stand-alone key, used without the Fn function key). See if CAPSLock or NumLock light follows. If light stays fixed, this usually means the computer itself has crashed.
Good luck!
- TheDead (TheUxNo0b)
If my blabbering was helpful, please click my [Thank] link.
If my blabbering was helpful, please click my [Thank] link.