04-02-2017, 10:11 PM
Hi Jan,
For quite a while I haven't been working with printers. Therefore I hope someone with the suitable commands on his/her finger tips will chirp in to troubleshoot this.
Just some thoughts:
If you actually can observe the print jobs in the queue one by one changing their status to "completed", I'd assume the transfers to the printer have been successfully completed.
Does your printer have a display that allows you to view some kind of log file to check for errors?
Also, you mention some documents getting printed, others not:
Is this independent of the document format? Or are certain document formats not printed while others come through without problem? If there is a problem with a certain format, it might occupy the printer till it times out, which would explain the "clogging".
Hope it will get you a step closer
For quite a while I haven't been working with printers. Therefore I hope someone with the suitable commands on his/her finger tips will chirp in to troubleshoot this.
Just some thoughts:
If you actually can observe the print jobs in the queue one by one changing their status to "completed", I'd assume the transfers to the printer have been successfully completed.
Does your printer have a display that allows you to view some kind of log file to check for errors?
Also, you mention some documents getting printed, others not:
Is this independent of the document format? Or are certain document formats not printed while others come through without problem? If there is a problem with a certain format, it might occupy the printer till it times out, which would explain the "clogging".
Hope it will get you a step closer