Canon MF4500w Printer Configuration Dependent on Missing Package

[Jan]

Hi LL-User,

Yes, my printer does have a log to check for errors, but none are reported.  Also, the problem seems to be getting worse.  Whereas a few days ago I could run 3 or 4 print jobs before it would get clogged, now I can only run one print job at a time, after which I must reboot the computer to continue printing.  It doesn't matter whether I'm printing an article on the internet, or if I'm printing a Libre Office Writer document, or even that it's the exact same print job as before, I still can't get a second copy without rebooting the computer.  ???

[firenice03]

Just gonna poke my head in with a question that may hopefully help..

When you notice the printer stops printing and system needs a reboot.. Has the PC recently woke from sleep/hibernate?? Or is a sleep and not waking?
Just a thought that may help???

I have an HP that doesn't like to print due to this at time but I have a different set up.. Hope it sheds a little light on things ??? ???

[Jan]

Hello firenice03,

Thanks for stopping by! 

No, the PC is fully awake for the duration, so it can't be that.  I dunno ... real head scratcher, this one!

[LL-user]

Hi Jan,


Unfortunately I currently don't have any printer available and installed to test things out on my end.
I do hope some printing guru will join this thread to give you a hand solving this tricky one.
That it's obviously getting worse without you changing anything makes it even more odd.
I'd poke around on the command line to find out where there is the glitch.
Have you tried re-activating the printer, restarting the print queue and daemon, etc. to see whether that makes a difference? It's not a solution to the actual problem, rather intended to help trouble shooting.

[Jan]

Hi LL-User,

I did indeed try re-activating the printer, as well as the print queue and daemon, but to no avail. 

But, going back to my last error message of the final command, i.e. "unable to copy the PPD file", do you think this issue might resolve if there was some kind of command to enable the copying of the PPD file?

Alternately, is there some kind of diagnostic command that would shed light on why the PPD file could not be copied? 

[LL-user]

Hi Jan,


What I tried to say is that when you run the command with the correct file name and therefore didn't any error output, I'd expect the file having been copied. But sure, in situations like this (troubleshooting) I would check, too


Unfortunately I won't have access to my systems for the next couple of weeks, so can't test, dig around and suggest anything further at the moment. Hope someone else comes on board to give you a hand.


All the best - and I hope it's solved by the time I come back

[Jan]

Hi LL-user,

I really appreciate the help you've provided.  Thanks so much!   

In the meanwhile I'll continue to poke around here and will post my findings.

Have a great break!