06-12-2018, 08:03 AM
Hi,
I recently got a Dell XPS 13 9360 with a fingerprint reader. It works great, but the laptop needs to be on to work. Under power management for the fingerprint sensor in device manager, I noticed a little check-box labeled "Allow this device to wake up the computer." The box is greyed out, and I can't click it. Is there a workaround or way to make this box clickable?
Please help.
I didn't find the right solution from the Internet.
References:-
https://dell.to/2pNik2X
Motion graphics animation agency
Thanks!
I recently got a Dell XPS 13 9360 with a fingerprint reader. It works great, but the laptop needs to be on to work. Under power management for the fingerprint sensor in device manager, I noticed a little check-box labeled "Allow this device to wake up the computer." The box is greyed out, and I can't click it. Is there a workaround or way to make this box clickable?
Please help.
I didn't find the right solution from the Internet.
References:-
https://dell.to/2pNik2X
Motion graphics animation agency
Thanks!