08-23-2022, 01:28 PM
I'm running the latest LL OS always updated. Dell laptop has been running this OSs for several years now no real issues.
Today I booted the lap top up and noted that the home page is displaying some abnormal operations I'm not doing/requesting.
1. The mouse is jumping all over the screen or disappears all together.
2. The Battery Power Manager keeps showing up several times in a minute showing battery run times from normal to 6 moths run time.
3. A pop-up menu as if I clicked the home screen keeps popping up and going away by itself
4. Work spaces will cycle back and forth between each other.
5. If I go to the main lower left menu and try to open it it will not open. if it does open after several minutes of trying and I go to shut down,the laptop will not shut down instantly.It will take several minutes to recognize the command and then shut down.
6. The BIOS screens mouse is also abnormal in operation. It jumps all over the screen or goes away all together. I cannot get to the system info to post the version of LL.
I'm not sure if this is a LL software clinch or my laptop mouse pad has died? It was working normally last night and now no matter if I shut down and pull the battery for several minutes, the same problem is present.
I am not a computer expert by any means,but would like help with this problem please.
Today I booted the lap top up and noted that the home page is displaying some abnormal operations I'm not doing/requesting.
1. The mouse is jumping all over the screen or disappears all together.
2. The Battery Power Manager keeps showing up several times in a minute showing battery run times from normal to 6 moths run time.
3. A pop-up menu as if I clicked the home screen keeps popping up and going away by itself
4. Work spaces will cycle back and forth between each other.
5. If I go to the main lower left menu and try to open it it will not open. if it does open after several minutes of trying and I go to shut down,the laptop will not shut down instantly.It will take several minutes to recognize the command and then shut down.
6. The BIOS screens mouse is also abnormal in operation. It jumps all over the screen or goes away all together. I cannot get to the system info to post the version of LL.
I'm not sure if this is a LL software clinch or my laptop mouse pad has died? It was working normally last night and now no matter if I shut down and pull the battery for several minutes, the same problem is present.
I am not a computer expert by any means,but would like help with this problem please.