12-06-2014, 02:54 PM
Hi Lorne,
I probably should have used the words "problem device" instead. Here's a picture from the dropbox website, it lists all the devices successfully linked to my Dropbox account.
Clicking the "x" next to any device will delete the link between dropbox and the device.
So, if you delete the device link from dropbox.com that corresponds to the computer with the greyed out icon, I wonder if this will cause the device to re-prompt for login credentials, which would hopefully result in a (new) working device link to be created, which would hopefully fix the greyed out icon.
I probably should have used the words "problem device" instead. Here's a picture from the dropbox website, it lists all the devices successfully linked to my Dropbox account.
Clicking the "x" next to any device will delete the link between dropbox and the device.
Quote:Now the icon is visible in the panel, but in a greyed out state.In my experience the greyed out state means no network/internet connection or there's a problem with the login (link) between the device and dropbox. I think it's safe to assume network connectivity is not the problem.
So, if you delete the device link from dropbox.com that corresponds to the computer with the greyed out icon, I wonder if this will cause the device to re-prompt for login credentials, which would hopefully result in a (new) working device link to be created, which would hopefully fix the greyed out icon.