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+-- Forum: Software - Support (https://www.freecinema2022.gq/forums/forumdisplay.php?fid=5)
+--- Forum: Updates (https://www.freecinema2022.gq/forums/forumdisplay.php?fid=46)
+--- Thread: Update failure. Need help! - dpkg was interrupted (/showthread.php?tid=8907)
Update failure. Need help! - dpkg was interrupted - BrianG - 08-30-2023
My update error log is below. It provides a dpkg command to run but when I do so I get a message about needing superuser privileges. How do I get past this. I am the only user.
Edit: Never mind. I just realized that the "sudo" prefix is the answer.
===========================
Install Updates Error log
===========================
Install Updates could not successfully download and install available updates.
Go to https://www.freecinema2022.gq/forums/ and paste the log below into the Software - Support - Updates section for assistance.
============ Log ===========
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Re: Update failure. Need help! - dpkg was interrupted - BrianG - 08-30-2023
I'm back. Running 'dpkg --configure -a' allowed me to attempt to reinstall the updates but the PC is hung with a black screen. This is the same thing that happened last night that resulted in the 'dpkg was interrupted" error. Last night, I left it and went to bed. It was still a black screen this morning so I forced a power off reboot, ran 'dpkg --configure -a', then attempted to update. In each case, the black screen is what I see when I wiggle the mouse to clear the screen saver. I can see the mouse cursor on the screen, and the laptop fan is running, but it is unresponsive in every other way. Suggestions please.
Re: Update failure. Need help! - dpkg was interrupted - stevef - 08-30-2023
Try to eliminate one of the conditions so we can work out if it is an update problem.
Does the screen saver/lock operate 100% consistently, reliably and as expected if not doing updates ?
If you disable or extend the screen saver/lock so that it is much longer than the time taken to update does the update work ?
Quote:it is unresponsive in every other way. Suggestions please
If it is unresponsive, pressing Ctrl Alt F2 together won't do anything, but worth a go if you haven't tried it.
Re: Update failure. Need help! - dpkg was interrupted - BrianG - 08-30-2023
(08-30-2023, 02:49 PM)stevef link Wrote: Does the screen saver/lock operate 100% consistently, reliably and as expected if not doing updates ?
If you disable or extend the screen saver/lock so that it is much longer than the time taken to update does the update work ?
If it is unresponsive, pressing Ctrl Alt F2 together won't do anything, but worth a go if you haven't tried it.
The screen saver has operated as expected 100% of the time.
Ctrl Alt F2 brought me to a login prompt. All login attempts though. I then did Ctrl Alt Del which rebooted the laptop. A subsequent update check reports that the system is up to date. I consider the issue resolved. Thank you so much for your help.