System doesn't recognize sound-card - Printable Version

System doesn't recognize sound-card - Printable Version

+- Linux Lite Forums (https://www.freecinema2022.gq/forums)
+-- Forum: Hardware - Support (https://www.freecinema2022.gq/forums/forumdisplay.php?fid=6)
+--- Forum: Sound (https://www.freecinema2022.gq/forums/forumdisplay.php?fid=23)
+--- Thread: System doesn't recognize sound-card (/showthread.php?tid=8417)

Pages: 1 2

System doesn't recognize sound-card - HantonTreeOne - 07-28-2022

Hi, I'm been searching for this solution but it seems that there is no way to solve it xD
well, this are some outputs that I took

Code:
inxi -F

System:

  Host: hto-machine Kernel: 5.15.0-41-generic x86_64 bits: 64 

  Desktop: Xfce 4.16.0 Distro: Linux Lite 6.0 LTS 

Machine:

  Type: Laptop System: HUAWEI product: BOHB-WAX9 v: M1120 

  serial: <superuser/root required> 

  Mobo: HUAWEI model: BOHB-WAX9-PCB-B2 v: M1120 

  serial: <superuser/root required> UEFI: HUAWEI v: 1.42 date: 03/25/2022 

Battery:

  ID-1: BAT1 charge: 36.1 Wh condition: 41.5/41.6 Wh (100%) 

CPU:

  Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP 

  L2 cache: 6144 KiB 

  Speed: 900 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 900 2: 900 

  3: 900 4: 900 5: 900 6: 900 7: 900 8: 900 

Graphics:

  Device-1: Intel CometLake-U GT2 [UHD Graphics] driver: i915 v: kernel 

  Display: x11 server: X.Org 1.21.1.3 driver: modesetting 

  unloaded: fbdev,vesa resolution: 1920x1080~60Hz 

  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 22.0.1 

Audio:

  Device-1: Intel Comet Lake PCH-LP cAVS driver: snd_hda_intel 

  Device-2: ZhuHai JieLi JieLi AC46 type: USB 

  driver: hid-generic,snd-usb-audio,usb-storage,usbhid 

  Sound Server: ALSA v: k5.15.0-41-generic 

Network:

  Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi 

  IF: wlp0s20f3 state: up mac: 7c:70:db:2a:29:07 

Drives:

  Local Storage: total: 476.94 GiB used: 57.77 GiB (12.1%) 

  ID-1: /dev/nvme0n1 model: 311CD0512GB size: 476.94 GiB 

Partition:

  ID-1: / size: 255.67 GiB used: 57.72 GiB (22.6%) fs: ext4 

  dev: /dev/nvme0n1p8 

Sensors:

  System Temperatures: cpu: 42.0 C mobo: N/A 

  Fan Speeds (RPM): N/A 

Info:

  Processes: 297 Uptime: 1h 25m Memory: 7.51 GiB used: 1.89 GiB (25.2%) 

  Shell: zsh inxi: 3.0.38

pulseaudio doesn't work either Sad

Sad

here is a video
I have dual boot with Windows 10, in Windows the audio works fine, but when I switch to Linux Lite 6, the output of the audio mixer is dummy output
Thanks if someone can help Smile

Smile

Re: System doesn't recognize sound-card - Valtam - 07-28-2022

Some tips for your post. Terminal output should be used with the code tags so people can search your issue simply by copying and pasting the output, pictures and videos need to be embedded, People are usually reluctant to click on external links for fear they could be malicious. See here for guidance - https://www.freecinema2022.gq/forums/introductions/forum-posting-guidelines/

Also this is not a 'Bug' it's a sound issue that requires support. So it's been moved to the correct section.

https://www.freecinema2022.gq/forums/security-bug-fixes/bug-reports-how-to/

Re: System doesn't recognize sound-card - Valtam - 07-28-2022

See if the device is listed and or Muted in:

Code:
alsamixer

F6 to select sound card.

Show the output of:

Code:
inxi -zaA

Re: System doesn't recognize sound-card - HantonTreeOne - 07-31-2022

Hi!, thanks for the recommendations.
This are the images of the code

Code:
alsamixer

[Image: nEDaUzk.png]

In the next image there's a second default device because I connected a USB speaker

[Image: TE7crhQ.png]

[Image: TE7crhQ.png]

Now this is the output of

Code:
inxi -zaA

Code:
Audio:

  Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA 

  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:02c8 

  Device-2: ZhuHai JieLi JieLi AC46 type: USB 

  driver: hid-generic,snd-usb-audio,usb-storage,usbhid bus ID: 1-4:10 

  chip ID: e5b7:0811 serial: <filter> 

  Sound Server: ALSA v: k5.15.0-41-generic

The second device is the speaker that I'm using.
Those are all the outputs Smile

Smile

Re: System doesn't recognize sound-card - Valtam - 07-31-2022

F6 to select sound card as requested please. Need a screenshot of the HDA Intel PCH device being selected.

Re: System doesn't recognize sound-card - HantonTreeOne - 08-02-2022

Hi, here it is the image Smile

Smile

[Image: TqXKrp1.png]

Re: System doesn't recognize sound-card - Valtam - 08-02-2022

Select Playback and send another screenshot please.

Sent from my Mobile phone using Tapatalk

Re: System doesn't recognize sound-card - HantonTreeOne - 08-02-2022

It's already in playback Sad

Sad

Here is with the All option
[Image: HGlGPqD.png]

[Image: HGlGPqD.png]

Btw, I ran the command

Code:
alsa-info

and here's the output
http://alsa-project.org/db/?f=40685562cacba603acb577f9e0444831de6dcacc (I know it's a link but in the recommended way, crash the entire page)

Re: System doesn't recognize sound-card - Valtam - 08-02-2022

In a Terminal try:

Code:
sudo apt-get update

Code:
sudo apt-get -y install firmware-sof-signed

Reboot, and see if it shows up in Volume Control.

Re: System doesn't recognize sound-card - HantonTreeOne - 08-03-2022

It says that the package is already installed

[Image: WxrFIyb.png]

These are the volume settings in pavucontrol

[Image: vOL3Jw6.png]