Shutdown Hangs on Installed System (V2.0-32 bit)

Shutdown Hangs on Installed System (V2.0-32 bit) - Printable Version

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Shutdown Hangs on Installed System (V2.0-32 bit) - then70 - 07-24-2014

I installed V2 on a HP Pavilion ze4610US laptop (768 megs of ram & 40 Gig HD). The lappy runs pretty well. However, the unit will not shut down properly. I get circles of green and red on a black background with an indicator bar near the middle of the screen. I can see movement on the bar, but after going about 20% of the way across--it hangs. I tried pressing the enter key multiple times, but nothing. The only way to shut down the computer is to hold the power button down until the screen goes black.

When I click restart instead of shutdown, I get a black screen with Gray and white outline of a small feather or multicolored circles that looks like a bulls-eye and the progress bar stops at 20-25%. When pressing the down arrow key, these messages appear on the screen:

Quote: wait-for-state stop/waiting
* Stopping rsync daemon rsync
* speech-dispatcher disabled; edit .etc/default/speech-dispatcher
* VirtualBox Additions disabled, not in a Virtual Machine
* Asking all remaining processes to terminate...
* All processes ended within 300 seconds...
[ 5722.745921]

After the bracketed number above there were 3 or 4 other words, but since the screen blacked out I couldn't get them. But computer still had not shut down. All the lights were still lit. I have tried the above several times and it doesn't have the same message every time. It is always a little different. But the machine never shuts down or reboots.

The MD5SUM of the downloaded iso is correct and I verified the CD burn against the downloaded iso file. I have used the same CD to load 2 other laptops and a desktop machine with no problems.

Following the instructions on another post, here is the output of "inxi -Fxz" from the Terminal:

Code:

xxxxx@xxxxx-Pavilion-ze4610:~$ inxi -Fxz 

System:    Host: xxxxx-Pavilion-ze4610 Kernel: 3.13.0-24-generic i686 (32 bit, gcc: 4.8.2) 

           Desktop: Xfce 4.11.6 (Gtk 2.24.23) Distro: Ubuntu 14.04 trusty 

Machine:   System: Hewlett-Packard product: Pavilion ze4600 (DS518U) version: KAM1.50 

           Mobo: Hewlett-Packard model: 0024 version: PQ1A81 Bios: Phoenix version: KAM1.50 date: 10/16/2003 

CPU:       Single core mobile AMD Athlon XP2500+ (-UP-) cache: 512 KB flags: (pae sse) bmips: 1060.08 clocked at 530.040 MHz 

Graphics:  Card: Advanced Micro Devices [AMD/ATI] RS100 [Radeon IGP 320M] bus-ID: 01:05.0 

           X.Org: 1.15.1 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: [email protected] 

           GLX Renderer: Mesa DRI R100 (RS100 4336) x86/MMX+/3DNow!+/SSE NO-TCL DRI2 GLX Version: 1.3 Mesa 10.1.3 Direct Rendering: Yes 

Audio:     Card: ULi M5451 PCI AC-Link Controller Audio Device driver: snd_ali5451 port: 8400 bus-ID: 00:06.0 

           Sound: Advanced Linux Sound Architecture ver: k3.13.0-24-generic

Any help with this problem is greatly appreciated.

Re: Shutdown Hangs on Installed System (V2.0-32 bit) - Dookus - 07-24-2014

The HP laptop I'm writing this from did similar, went away after the first time I ran the updates.

Re: Shutdown Hangs on Installed System (V2.0-32 bit) - gold_finger - 07-24-2014

then70,

If you haven't already done so, go ahead an install system updates as suggested by Dookus. Then shutdown and restart twice. (If first shutdown still hangs, then there might be slim possibility that an update needed one restart before it took effect. If still hangs at second shutdown, then missing updates were not the problem.)

After searching a bit, found posts similar to this: http://forums.linuxmint.com/viewtopic.php?f=46&t=167508#p861471. I have no idea whether this will solve your problem or not, but it's worth a try. Steps to try are outlined below.

Open terminal and make a backup copy of grub file you will change in later step

Code:
sudo cp /etc/default/grub /etc/default/grub.bak

Now open the grub file in the leafpad text editor as root so you can make changes to it

Code:
gksu leafpad /etc/default/grub

In the opened file, add "radeon.dpm=0" to the end of the line starting with "GRUB_CMDLINE_LINUX_DEFAULT". For example, in mine the line looks like this:

Code:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

I would keep the "quiet splash" and add the above to end up with:

Code:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash radeon.dpm=0"

Save the file, close leafpad and you will be back at the terminal prompt. In terminal run

Code:
sudo update-grub

Now close terminal and try shutting down. Shutdown a second time if problem persists on first try. If problem persists on second shutdown attempt, then above didn't work. Reverse what you did as follows:

Rename the new grub you made

Code:
sudo mv /etc/default/grub /etc/default/grub.bad

Restore the backup copy of grub to get the original back.

Code:
sudo cp /etc/default/grub.bak /etc/default/grub

Update grub again

Code:
sudo update-grub

When you post back here, give us output showing the changes you made that did not work -- just so we can double-check it. (Most likely we won't find anything wrong, but who knows?) Just paste output of

Code:
cat /etc/default/grub.bad

Re: Shutdown Hangs on Installed System (V2.0-32 bit) - then70 - 07-25-2014

Unfortunately, these steps did not solve the problem. I had updated the system before I my original post, but did it again. Rebooted twice. Still hung. Followed the detailed instructions (thanks for making them easy to understand), but still didn't fix the issue.

Here is the output from the grub.bad file:

Code:
# If you change this file, run 'update-grub' afterwards to update

# /boot/grub/grub.cfg.

# For full documentation of the options in this file, see:

#   info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0

GRUB_HIDDEN_TIMEOUT=0

GRUB_HIDDEN_TIMEOUT_QUIET=true

GRUB_TIMEOUT=10

GRUB_DISTRIBUTOR=`lsb_release -d 2> /dev/null || echo Debian`

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash radeon.dpm=0"

GRUB_CMDLINE_LINUX=""

# Uncomment to enable BadRAM filtering, modify to suit your needs

# This works with Linux (no patch required) and with any kernel that obtains

# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)

#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"

# Uncomment to disable graphical terminal (grub-pc only)

#GRUB_TERMINAL=console

# The resolution used on graphical terminal

# note that you can use only modes which your graphic card supports via VBE

# you can see them in real GRUB with the command `vbeinfo'

#GRUB_GFXMODE=640x480

# Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux

#GRUB_DISABLE_LINUX_UUID=true

# Uncomment to disable generation of recovery mode menu entries

#GRUB_DISABLE_RECOVERY="true"

# Uncomment to get a beep at grub start

#GRUB_INIT_TUNE="480 440 1"

Thanks again for your help.

Re: Shutdown Hangs on Installed System (V2.0-32 bit) - gold_finger - 07-25-2014

Sorry that didn't work.

Found another post here: https://help.ubuntu.com/community/Grub2#Fixing_reboot.2BAC8-shutdown_freezes.

Basically, try doing exact same steps as before but change line to:

Code:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash reboot=bios"

If that doesn't work, try again with:

Code:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash reboot=pci"

Don't forget to update-grub after each time you change that file and reboot twice just in case it doesn't take effect immediately.

If none of the above work, try shutting down with terminal command and see if any lines in the output give a clue as to where shutdown procedure gets stuck. If anything shows in terminal, copy last few lines of output and post back with them. Here is terminal command to shutdown:

Code:
sudo shutdown -h now

Re: Shutdown Hangs on Installed System (V2.0-32 bit) - then70 - 07-26-2014

gold_finger,

Thank you again, but still no luck--at least not yet. I read the post mentioned in Reply #4 of this thread, but neither suggestion worked for me.

Then I used the terminal command to shut the computer down:

Code:
sudo shutdown -h now

Nothing showed up on the terminal at all. It went right into the concentric circles and hung. So, I tried again and this time, the entire screen went black and the following text appeared:

Code:
wait-for-state stop/waiting

* Stopping rsync daemon rsync        [OK]

* speech-diapatcher disabled; edit /etc/default/speech-dispatcher

* VirtualBox Additions disabled, not in a Virtual Machine

* Asking all remaining processes to terminate…        [OK]

* All processes ended within 1 seconds…        [OK]

ModemManager [693] :  <info>  Caught signal, shutting down…

ModemManager [693] :  <info>  ModemManager is shut down

nm-dispatcher.action: Could not get the system bus. Make sure the message bus daemon is running!  Message: Did not receive a reply.  Possible causes: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

* Deactivating swap…        [OK]

* Will now halt

[369.168266]  reboot:  Power down

After 15 minutes of hanging, I used the power button to shut the computer off. Hopefully, there is something in the output I posted that will help figure this out. I remain clueless.

Re: Shutdown Hangs on Installed System (V2.0-32 bit) - gold_finger - 07-26-2014

I'm as clueless as you on this.

Put "nm-dispatcher.action: Could not get the system bus" into search engine and found this page. Basically it is saying to try same procedure again so you end up with:

Code:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"

Might as well give it a try. Keeping my fingers crossed over here because I'm pretty much out of ideas.

Re: Shutdown Hangs on Installed System (V2.0-32 bit) - TuxInAGalaxy - 11-28-2015

I don't have a solution for the OP but I have an interesting problem to add to this conversation. About 2 years ago, I decided to try ubuntu 12.04 on one of my desktop computers. It's a dual core intel machine 4 gigs of ram and intel graphics. The computer is about 8 years old now. It always turns off in Windows Vista but under the distro's I tried on it (Ubuntu, LXLE, and Manjaro) it doesn't always shut down. Sometimes it shuts down really fast, and other times it just hangs. The other day I decided to try Linux Lite 2.4 32 bit (This machine can run 64 bit but I decided to try the 32 bit just in case it makes a difference) At first Linux LIte shut down perfectly. But I haven't used the Linux Lite hard drive for several months. Today I logged in and started working with it. When I needed to shut down the machine, I noticed it won't shut down. Just Hangs.