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How to eliminate mouse issue; I think it's a driver or software problem - Printable Version

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How to eliminate mouse issue; I think it's a driver or software problem - HereNow - 10-04-2016

Hi,

Is there a self step-by-step procedure I can go through to eliminate hardware/application/driver/operating system issues?  Especially so that I can best google a solution to a problem.  That's kind of the general question, but I'm kind of looking for a general flow of operations, in addition to finding an answer to my specific issue.

Here is my specific question:

When I first installed LL 3.0, the mouse worked extremely well and was fully responsive.  I went through the full session with no slowdown, except when I had too many browser windows open, which is my weakness because I'm always "opening in new tabs".

But each time I've logged in, the mouse has gotten a little more slower and now it frequently gets frozen.  Also I've noticed that the problem occurs earlier and earlier in my session, to the point it is frozen almost immediately after turning the computer on and even when the computer is supposedly idle.  However, the graphics still appear to update at the correct rate, the keyboard can still type, and I can open a terminal using the keyboard shortcut.

How can I eliminate each possible reason, starting with the least dramatic (what a regular user can do) to most dramatic (sudu & use with extreme caution, but still reasonable), for this situation.

Re: How to eliminate mouse issue; I think it's a driver or software problem - gold_finger - 10-04-2016

Let's start with most basic things to check.
  • If using a wireless mouse -- change the battery.  (Your problems sound like what my wireless mouse does when battery is running low.)
  • If using a wired mouse -- check that connection to computer is secure.


If still a problem, run the driver manager program and see if there is a proprietary graphics driver listed for your computer.  If so, install it, then reboot.


If still not solved, do you have another mouse you can test with?  That would confirm whether or not the problem is with LL or the mouse itself.  I would strongly suspect the mouse, not LL.


Otherwise, post back with output of this command showing specs of the computer that may give us some other clue what might be wrong:
Code:
inxi -Fxz


Re: How to eliminate mouse issue; I think it's a driver or software problem - HereNow - 10-06-2016

Sorry it took a while to get back online.  My mouse was working so poorly I couldn't do much on the computer.  I guess it was the mouse cord, even though I still could click and use the scroll wheel.  Anyway, I have a new mouse attached and it works fine.  Also, I don't consider the few days I didn't have a working mouse a total waste of time.  I saw it as an opportunity to learn more about how to use a command line Wink

Re: How to eliminate mouse issue; I think it's a driver or software problem - gold_finger - 10-07-2016

Glad to hear you're up and running with new mouse.  Mouse problems caused by the OS are pretty rare, which is why I suspected problem was the mouse itself.  I've had a few (wired and wireless mouses) give out on me over the years.  Why?  Probably just normal wear and tear, a kink in wire may cause interuption in signal, etc. -- could be anything really.




Regarding your original post:
(10-04-2016, 04:20 PM)HereNow link Wrote: Is there a self step-by-step procedure I can go through to eliminate hardware/application/driver/operating system issues?  Especially so that I can best google a solution to a problem.
When you run into problems, best bet is to use two search methods:
  1. Use the search engine I have linked in my signature line.  Any searches plugged into it are fed specifically to a bunch of Linux forums and sites.  Results shown for either Ubuntu or Mint will usually apply to LL.
  2. Search the LL forum, but not by using the built-in search on the forum itself (it's rather limited).  Instead, use any search engine you like and tell it to specifically search LL's forum for the answer.  You do that by starting the search with "site:linuxliteos.com/forums", then a space, then your search term(s).  For example, you could search for anything to do with mouse problems by entering this into a search engine:  site:linuxliteos.com/forums mouse problem.
If no luck finding what you need, just post question here to forum and we'll be glad to help.


Generally speaking, the most common hardware issues that may need resolving are graphics drivers, some wireless drivers and printer drivers.  Most of the time those types of problems are relatively easy to fix, with possible exception of some printer brands that just have lousy or no support for Linux.  (Best printer brand for Linux is HP -- many times they'll work right out of the box.  Brother is pretty good too, but drivers need to be downloaded from their site and installed with terminal commands.)


If you are interested, here is a page with a list of links with useful information particularly for new Linux users:  https://www.freecinema2022.gq/forums/tutorials/linux-basics-useful-beginner-information/